Are your headphones not working in Windows? [Try these solutions]

Setting up audio devices in Windows 10 can be a bit tricky at times. Drivers may interfere with each other, Windows may misinterpret the audio output, or they may simply not be compatible with your sound card. Whatever the problem, in this article we are going to tell you what you can do if your headphones do not work in Windows 10.

The usual thing when you connect a new headset on a Windows PC is that they work automatically without us having to configure anything. By default, Windows will always choose headphones over speakers as the default device, but there are times when this isn’t the case and we’ll need to dive into the settings to see what’s causing the headphones to not work.

What to do if the headphones do not work?

The first thing you should do is try to isolate the problem. Before moving on to the software-based solutions that we are going to talk about next, it is important to verify that the problem is not software related.

For this reason, the first thing to check is the headphones and the connection port. First, connect the headphones to a different device to see if they work (if not, they are probably broken and you have to change them), but if they work fine on another device, then try connecting them to a different port on your PC to make sure that the problem it’s not there.

Of course, make sure you’re plugging your headphones into the correct port. If these have an analog connection (3.5 mm mini jack), it is easy to connect the headphones to the microphone port and vice versa. If plugging them into another port works, then the problem is probably with the port. For example, this can happen if when you connect them to the front mini jacks of the box they don’t work but if you connect them directly to the rear ports of the sound card, indicating that the cable that connects the motherboard with the front ports is bad. , or poorly connected internally.

Headphones not working or is it the ports?

Although this may seem silly, the vast majority of PCs use two different mini jacks with a standard color code for audio devices. A green one is used for the headphones and speakers. The other pink one is used to connect the microphone. So it is possible that you have your headphones in the pink mini jack instead of the green one.

Many headphones that are sold come with a splitter cable, since they use 3-ring jacks (stereo + microphone) and the mini jack of the PC are 2-ring. To this we must remember that it is possible that it is the splitter cable that does not work well and this is the problem for which you do not hear the audio. In any case, make sure that the audio inputs of the system are not to be made pretty and are well connected before starting to do the pertinent software checks.

Headphone settings in Windows

If you’re sure the headset is fine but it’s still not working on your PC, it’s time to check where the problem is at the software level. The first thing you should check is that the device is being detected by the operating system and that it is enabled, so to do this, right-click on the speaker icon in the lower right corner of the screen, next to the clock. the Start bar, and select “Open sound settings”. Once there, on the right side, click on “Sound control panel”.

In the window that opens you will be able to see all the devices that Windows detects as audio, where you will be able to check if your headphones appear. If these are USB, they should appear directly with their name, while if they are analog, the sound card port will appear. In the following example image you can see that the system has detected them connected through the S/PDIF digital optical port (if your device or port does not appear, there is almost certainly a connection problem).

In this window, click on your device and then on the bottom button «Set Default». If the problem was that Windows hadn’t automatically defaulted to your headphones, just press it and the sound should already come out of them.

Check the status of the drivers

If the headphones still don’t work, you should check that their drivers are correct. To do this, right-click on the Start button and select “Device Manager”. Now go to the “Audio Inputs and Outputs” section and find your device. If it does not appear, as we have mentioned before, you have a connection problem. Right-click on your audio device and select the “Update driver” option.

Just follow the wizard and let Windows do the work: it will detect if there is a newer driver, download and install it. Then restart the PC and see if the problem has been solved.

Finally, always make sure that the device is connected correctly. For example, if you have a dedicated sound card in your PC, you should connect your headphones to it and not to the one built into the motherboard. Also make sure you’re not using your graphics card’s HDMI audio driver, and that you don’t have other USB audio devices connected to your computer at the same time. Keep in mind that some USB audio devices assign themselves as defaults and do not notify the system when they are disconnected from it.

If after trying everything we have told you here the headphones still do not work, of course it is possible that they arrived damaged from the factory; the ideal is that you try them on another computer to make sure, and if they don’t work either, then you will have to return them or process the guarantee with a high probability.